These Terms of Service apply to WeSavve AI Calling (wesavve.in, app.wesavve.in), its dashboards, phone agents, APIs and all associated services ("the Services") provided by NBY Tech Solutions LLP ("WeSavve", "we", "us"). By accessing or using the Services, you agree to be bound by these terms.
By accessing or using any Service provided by NBY Tech Solutions LLP, you agree to be bound by these Terms of Service and our Privacy Policy. If you use the Services on behalf of an organisation, you represent that you have authority to bind that organisation to these terms. If you do not agree to these terms, do not use the Services.
WeSavve provides AI-powered voice calling for businesses in India: AI phone agents that place outbound calls and answer inbound calls in Indian languages, qualify leads, answer questions from the client's own knowledge base, book meetings into a calendar, send email and WhatsApp messages with the customer's consent, and record every call with a transcript, summary and captured fields in a client dashboard (CRM). Features include agent templates, campaign dialling with calling windows and retries, lead upload, calendar availability, usage reporting and team logins.
NBY Tech Solutions LLP reserves the right to refuse service, terminate accounts or cancel subscriptions at its sole discretion, in particular where the Services are used in breach of Indian telecom regulations.
| Monthly call volume | Rate | Billing |
|---|---|---|
| Up to 3,000 calls | ₹10 per minute of talk time | Monthly, on usage |
| Up to 6,000 calls | ₹9 per minute of talk time | Monthly, on usage |
| 10,000 calls and above | ₹8 per minute of talk time | Monthly, on usage |
| Enterprise | Custom | As per contract |
You agree to use the Services only for lawful purposes and in compliance with the Telecom Regulatory Authority of India (TRAI) Telecom Commercial Communications Customer Preference Regulations, the Digital Personal Data Protection Act 2023 and all other applicable law. You must NOT:
Violation of these terms may result in immediate suspension or termination without refund. You are responsible for any regulatory penalty arising from lists, scripts or instructions you provide.
All software, prompts, agent templates, voice pipelines, branding, trademarks, designs and content created by NBY Tech Solutions LLP are the exclusive intellectual property of NBY Tech Solutions LLP.
You retain ownership of the content you submit (knowledge bases, brochures, lead lists, scripts, recordings of your customers). By submitting content you grant NBY Tech Solutions LLP a limited, non-exclusive licence to use it solely to provide and improve the Services to you.
The Services use artificial intelligence, including speech recognition, large language models and speech synthesis from third-party providers (for example Sarvam AI, Cerebras, Google, Cartesia, ElevenLabs), to conduct conversations. You acknowledge that:
Calls are recorded and transcribed to deliver the Services. Agents announce the company name and, where required, that the call is recorded and conducted by an AI assistant. You are responsible for obtaining any consent required from your customers for calls, recordings, email and WhatsApp messages, and for honouring opt-out requests, which the platform records automatically.
Your use of the Services is also governed by our Privacy Policy, incorporated into these Terms by reference. Recordings, transcripts and lead data remain your property and are stored on servers in India. We maintain nightly backups but are not liable for data loss due to force majeure. Upon termination you may request an export of your data within 30 days.
The Services are provided "as is" and "as available". NBY Tech Solutions LLP disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted, error-free or that calls will connect, be answered or achieve any result. Telephony depends on third-party carriers and networks outside our control.
To the maximum extent permitted by law, NBY Tech Solutions LLP shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill. Our total liability for any claim arising from the Services shall not exceed the amount you paid us in the three months preceding the claim.
You may stop using the Services at any time; cancellation takes effect at the end of the current billing cycle and outstanding usage remains payable.
We may suspend or terminate access immediately for breach of these terms, regulatory risk, non-payment or unlawful use, and otherwise with 30 days' notice.
These terms are governed by the laws of India. Courts at Ahmedabad, Gujarat have exclusive jurisdiction. Before litigation, parties agree to attempt resolution in good faith by written notice to connect@nebulaslice.com and a 30-day negotiation period.
We may update these terms from time to time. Material changes will be notified by email to registered users and by a notice on the platform. Continued use after changes constitutes acceptance.
NBY Tech Solutions LLP · GST 24AATFN1092N1ZP · connect@nebulaslice.com